Welcome to Al Muqadim Herbal. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit or place an order on our website, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment Information (processed securely through payment providers)
- Order History
- IP Address and browser information
We only collect information necessary to process orders and improve our services.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and confirmations
- Improve website performance and user experience
- Send promotional offers (only if you opt-in)
We do not sell, rent, or trade your personal information to third parties.
3. Payment Security
All payments are processed through secure third-party payment gateways. We do not store your credit/debit card details on our servers.
4. Cookies
Our website may use cookies to:
- Improve user experience
- Remember your preferences
- Analyze website traffic
You can disable cookies in your browser settings if you prefer.
5. Third-Party Services
We may use trusted third-party services (such as payment processors and shipping partners) to operate our business. These parties only access necessary information to perform their services and are obligated to keep your information secure.
6. Data Protection
We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of incorrect information
- Request deletion of your data (where applicable)
To exercise these rights, please contact us.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: support@almuqadimharbal.store
🌐 Website: https://almuqadimharbal.store/